by Ann Brooks (Author), ThomasJ.Misa (Author), TheresaDevasahayam (Author)
The concept of emotional labour has largely emerged from the analysis of organizations in the West. This book addresses this gap in the literature and considers how and in what ways emotional labour characterises formal and informal work environments in Southeast Asia.
Format: Hardcover
Pages: 160
Edition: 1
Publisher: Routledge
Published: 14 Dec 2010
ISBN 10: 0415563895
ISBN 13: 9780415563895