Managerial Competence within the Tourism and Hospitality Service Industries (Routledge Advances in Management and Business Studies)

by JohnSaee (Author)

• New

  Paperback
  2008

  $39.57

  Examines cross-cultural managerial competence across various managerial functions. Focusing on the hospitality and tourism industry, this book also examines the implications of planning: workplace communication, recruitment/promotion, training, industrial relations, management of change, customer service, financial management and marketing.