by JohnA.Murray (Author), Mary Lee Rhodes (Author), JennyMuir (Author), JoanneMurphy (Author)
By adopting a Complex Adaptive Systems approach to public services, this book shifts the focus from increasing steering techniques to identifying patterns of behaviour of the participants with the objective of increasing policy-makers' understanding of the factors that may enable more effective public service decision-making and provision.
Format: Hardcover
Pages: 250
Edition: 1
Publisher: Routledge
Published: 17 Sep 2010
ISBN 10: 041545753X
ISBN 13: 9780415457538