by LynneF.Baxter (Author), Alasdair M . Mac Leod (Author)
From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance. This book provides a critical perspective on the management of performance improvement initiatives by relating major theories to practical examples from a range of organizations.
Format: Hardcover
Pages: 208
Edition: 1
Publisher: Routledge
Published: 28 Jan 2008
ISBN 10: 0415366801
ISBN 13: 9780415366809