by Kerry Brown (Author)
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:
Format: Illustrated
Pages: 276
Edition: 1
Publisher: Routledge
Published: 14 Apr 2005
ISBN 10: 0415328985
ISBN 13: 9780415328982
'This is a book that teachers of public management will find invaluable. Change and innovation have special characteristics in the public sector and this book recognizes that and the constraints and opportunities facing public managers. Written in a clear and accessible way, it is nevertheless comprehensive in its coverage of the English-language literature on both topics. This listing of learning objectives, key points, new terms and discussion points make it a useful tool for teachers and learners, whether advanced undergraduates, postgraduates or practitioners.' - Norman Flynn, University of London, UK