Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases

by Jiju Antony (Editor)

• Used

  Paperback
  2001

  $4.50

  Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.

• New

  Paperback
  2001

  $78.30

  Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.