by Barbara Lewis (Editor), RichardVarey (Editor), Barbara Lewis (Editor), Richard Varey (Editor)
Represents a much-needed source of research and conceptual development in internal marketing. This book explores themes and issues ranging from the social model of marketing; the human resource management perspective; marketing and service management; quality management; organizational development; corporate identity, to image, and reputation.
Format: Hardcover
Pages: 332
Edition: 1
Publisher: Routledge
Published: 24 Aug 2000
ISBN 10: 0415213177
ISBN 13: 9780415213172