by R. L. Galloway (Author)
Providing an introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; and, various strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service.
Format: Paperback
Pages: 128
Publisher: Cengage Learning EMEA
Published: 06 Jun 1996
ISBN 10: 0415125685
ISBN 13: 9780415125680