by Christine Avery (Author), Diane Zabel (Author)
An essential reference for everybody involved in either the theory or practice of Total Quality Management, this book cites over 750 sources and gives a descriptive annotation for each, covering books, journals, videos, reports and software.
Format: Hardcover
Pages: 336
Publisher: Routledge
Published: 21 Nov 1996
ISBN 10: 0415108314
ISBN 13: 9780415108317
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