TQM in Action: A practical approach to continuous performance improvement

TQM in Action: A practical approach to continuous performance improvement

by R. J. Barnes (Author), R. J. Pike (Author)

Synopsis

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

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More Information

Format: Paperback
Pages: 384
Edition: 2
Publisher: Springer
Published: 13 Jun 2008

ISBN 10: 0412715309
ISBN 13: 9780412715303