by Mohamed Zairi (Author), Mohamed Zairi (Author)
It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking.
Format: Hardcover
Pages: 400
Edition: 1996
Publisher: Springer
Published: 31 May 1996
ISBN 10: 0412714906
ISBN 13: 9780412714900
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