Step Change Total Quality: Achieving world class business performance

by Hall (Author), Chapman (Author), Paul Spenley (Author), Chapman (Author), Hall (Author)

• Used

  Hardcover
  1995

  $11.69

  This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

• New

  Hardcover
  1995

  $212.84

  This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.