Problem Solving in Business and Management: Hard, Soft And Creative Approaches

by Michael J. Hicks (Author)

• Used

  Illustrated
  1991

  $5.65

  The main aim of this book is to provide an introduction to a range of problem-solving skills required by students and practitioners in business and management. It forms a practical guide with illustrative examples of the identification and resolving of problems. There is coverage and explanation of each of the three major approaches to problem solving and decision making: creative, rational (logical) and systematic (soft systems). The author not only shows how these approaches can be applied individually, but also offers a synthesis for their use together in a range of situations and organizations. The book assumes no previous knowledge, but is designed to provide sufficient rigour and analysis to satisfy degree and postgraduate introductory-level requirements. It may also prove of some use to practising managers, engineers and professionals wishing to develop their problem-solving skills.

• Used

  Paperback
  1991

  $3.28

• New

  Paperback
  2004

  $88.12

  Change and uncertainty have become an inevitable part of life, the world is more turbulent than it used to be, and is susceptible to rapid and often unpredictable change, creating the need for more creative problem solving than ever in order to survive in these conditions. In this new edition Mick Hicks addresses the need for a new range of problem solving and decision making strategies for dealing with the problems of the modern business environment. He identifies that there is no one problem solving process or technique that is universally applicable to all the types of problem situation, and presents the processes which have had the most impact on improving our problem solving abilities, provides detailed background information about them (including illustrative case studies) to give a practical guide for their use and shows how the different approaches complement each other, thus providing a complete problem solving system to tackle almost all types of problem situation.