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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by PeteBlackshaw (Author)

$3.98

Save:$14.53 (79%)

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1 in stock

More Information

Format: Hardcover
 Pages: 208
 Edition: 1
 Publisher: Broadway Business
Published: 08 Jul 2008
ISBN 10: 038552272X
ISBN 13: 9780385522724