by JohnMacDonald (Author)
Conflict in the workplace and between businesses is the natural result of a competitive environment. This title is intended to help readers recognize and understand conflict and its causes and shows how it can be resolved through listening, litigation and a collaborative culture.
Format: Paperback
Pages: 91
Publisher: Hodder & Stoughton
Published: 24 Nov 2000
ISBN 10: 0340789557
ISBN 13: 9780340789551