by SteveMorris (Author), Graham Willcocks (Author)
This step-by-step guide to writing business letters covers: starting, structuring and ending letters; avoiding the common pitfalls of direct mail; making service letters warm and approachable; making information letters clear; and making difficult-to-write letters easier.
Format: Paperback
Pages: 96
Publisher: Hodder & Stoughton Ltd
Published: 22 Sep 2000
ISBN 10: 0340782404
ISBN 13: 9780340782408