by JonSutherland (Author), Diane Canwell (Author)
A GNVQ option unit text designed to cover the three elements of the BT EC Intermediate option unit, Consumer Protection. It looks at the nature and scope of consumer protection law, the role of consumer organizations in providing consumer protection and examines the effects of consumerism on the provision of products and services. Each of the performance criteria is linked to its range statement and evidence factors. Core skills are fully integrated in the activities and assignments.
Format: Paperback
Pages: 91
Publisher: Hodder Arnold H&S
Published: 01 Oct 1996
ISBN 10: 0340674075
ISBN 13: 9780340674079