by JoyceHuggett (Author)
Drawing on her own experience, the author describes how to listen and respond effectively, how to help others in common situations such as bereavement or depression, and how to listen to joy and share others' happiness. New material in this edition looks at listening to letters and phone calls, and listening to the blind and the deaf.
Format: Paperback
Pages: 279
Edition: 2
Publisher: Hodder & Stoughton
Published: 20 Jun 1996
ISBN 10: 0340641711
ISBN 13: 9780340641712