Dealing With Difficult Staff In The Nhs (Health Care Management)

by Robin Gourlay (Author)

• New

  Paperback
  1998

  $32.60

  Staff in health organizations come from different professions, and many see their loyalty as being to their profession rather than to the hospital. Resources can be scarce and personal battles and acrimonious relationships can result. This book gives strategies to diagnose the causes of difficult behaviour and identify potential levers for change.