by Charlotte Williamson (Author), Charlotte Williamson (Author)
The author puts forward a theoretical framework for understanding consumerism in health care and its relation to professionalism. She explains why consumers and professionals may intuitively perceive some standards as lower or higher than others, and gives examples of good and bad practice.
Format: Paperback
Pages: 176
Publisher: Open University Press
Published: 01 Nov 1992
ISBN 10: 0335097200
ISBN 13: 9780335097203