by SharonC.Bolton (Author)
The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members.
Format: Paperback
Pages: 240
Publisher: Palgrave Macmillan
Published: 18 Nov 2004
ISBN 10: 033399017X
ISBN 13: 9780333990179