by Robert Adams (Author), Jo Campling (Editor)
This book offers a practical approach to maximising quality in social work that is based on developing a working culture that empowers key stakeholders in the delivery of services, whether these are managers, practitioners, service users or carers. Aiming to transcend the constraints on professionalism imposed by managerialism and the contract culture, it provides a critical appraisal of the main approaches to quality assurance and analyses these in detail in relation to child care, community care, mental health and criminal justice.
Format: Paperback
Pages: 280
Edition: 1998
Publisher: Palgrave
Published: 22 Jun 1998
ISBN 10: 0333636937
ISBN 13: 9780333636930
Book Overview: 'It is heartening to see (at last) sound social work texts deconstructing managerialism in the social services. Adams goes further here and offers us a possible model of quality that is grounded in a more authentic process of improving service to users, their carers, practitioners and managers.' - Social Work Review