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More Information

Format: Paperback
Pages: 416
Publisher: Little, Brown & Company
Published: 07 Mar 2002

ISBN 10: 0316857424
ISBN 13: 9780316857420

Author Bio
Lynne Heitmann worked for American Airlines for 14 years, latterly as their General Manager at Logan Airport, Boston. Born in Dallas in 1957 she mistakenly became a cheer-leader for a year before graduating as an MBA.