
by SimonMoore (Author), Mike Seymour (Author)
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis managment, and stresses the importance of preparing for crisis.
                        Format:  Paperback
                         Pages: 220
                        
                        
                        
                        Publisher: Thomson Learning 
 Published: 11 Nov 1999
                        
                        
                        
                        
                        
                        ISBN 10:  030470329X
 ISBN 13: 9780304703296