Total Quality Management for Schools (Cassell Education S.)

by N/A

• Used

  Paperback
  1994

  $3.28

  Total Quality Management (TQM) offers a new way of looking at school management, and a new definition of quality, by identifying and examining the needs of customers, both internal and external. The authors of this book argue that TQM can produce good managers for schools, and seek to satisfy school personnel that the principles of good management are common to all types of organizations.