by Gill Hasson (Author)
Discover how to improve your emotional intelligence and succeed in all areas of your life.
With this book, you will learn how to:
- Be more aware of and have a better understanding of emotions
- Have more control over your decisions, thoughts and actions
- Positively handle disappointment, frustration, criticism and all the ups and downs of relationships at work and at home
- Understand other people's feelings and emotions, their thoughts and actions; what they mean and what they need
- Build rapport easily with other people; be better at supporting, motivating and influencing them
- Confidently manage and resolve conflicts and help others work together in harmony
- Discover how developing your emotional intelligence can further your relationships with others, in the workplace and at home, in any situation, anywhere, at any time.
The book includes clever tips and techniques, practical pointers and examples to help you achieve your professional and personal goals.
Format: Paperback
Pages: 208
Edition: 1
Publisher: Pearson Gain a better understanding of your emotions and discover how to use your emotional intelligence to express yourself clearly and positively and develop empathy and rapport with others, so you can have a positive impact in any situation, whether at work or home, with friends or strangers.
Published: 09 Aug 2012
ISBN 10: 0273776576
ISBN 13: 9780273776574
Book Overview:
Gill Hasson is a tutor, trainer and coach. She works with voluntary organisations, local authorities, schools, colleges and universities, delivering courses and workshops on personal and career development, communication skills and study skills. Gill is the author of Brilliant Communication Skills and co author of Bounce and How to be Assertive. Gill also writes on health and wellbeing issues for magazines including Psychologies and Natural Health.
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