by Bernard Marr (Author)
By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.
Format: Paperback
Pages: 376
Edition: 1
Publisher: Financial Times/ Prentice Hall Short, practical overviews of the most useful Key Performance Indicators (KPIs) for business in an easy-to-use format.
Published: 16 Feb 2012
ISBN 10: 0273750119
ISBN 13: 9780273750116
Book Overview:
Marr delivers a must-read book for anyone in business. It will help you focus on the metrics that really matter Gerry Pimm, Strategy, Planning & Performance Manager, Citizens Advice
Bernard Marr's book is an incredibly valuable resource for any manager. Extremely clear, concise, and most importantly immensely practical. Dean R. Spitzer PhD, author of Transforming Performance Measurement.