by RichardHammond (Author)
Discover the secrets of some of the world's leading shops and online businesses. This is the book which reveals what the most successful businesses in the world already know.
Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated shop floor workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.
Format: Paperback
Pages: 240
Edition: 3
Publisher: Prentice Hall
Published: 14 Apr 2011
ISBN 10: 0273744542
ISBN 13: 9780273744542