Smarter Outsourcing: An Executive Guide to Managing Successful Relationships

Smarter Outsourcing: An Executive Guide to Managing Successful Relationships

by Mr Jean - Louis Bravard (Author), Mr Robert Morgan (Author)

Synopsis

Outsourcing is now a central issue for companies large and small, and the market size goes on expanding. But, few executives really understand how to go about deciding what should be outsourced, how to do it, and how to manage the various stakeholders.

This book fills a major gap in the middle-high-end of the market for a book that shows senior executives how to decide what to outsource and then how to do it, taking into account the human side. The book aims to ensure that more outsourcing deals are structured for long-term success, and shows that this depends on initial and ongoing executive commitment and sponsorship by both the client and the providers.

The authors are both global leaders in outsourcing consulting, have set out to write a fast, well-paced read appropriate for a variety of industries.

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More Information

Format: Hardcover
Pages: 248
Edition: 1
Publisher: Financial Times/ Prentice Hall
Published: 06 Apr 2006

ISBN 10: 0273705601
ISBN 13: 9780273705604
Book Overview: A focused, implementation-orientated, executive-level book on outsourcing by two globally known practitioners.

Media Reviews

...brings a breath of fresh air to this topic - Professional Manager, September 2006

┬ there hadn't been a comprehensive handbook written on the topic until this one came along┬ a very welcome and necessary addition to any management library┬ the authors both have a significant pedigree in the outsourcing business┬ a highly valuable reference source for anyone┬ It is thorough, clear and well-referenced. - Personnel Today, July 2006

Admirably clear and execution-oriented. This book is thoroughly recommended. The Director Magazine

A most comprehensive book guiding any executive or stakeholder through the complexity of outsourcing and transformation.
Trevor Matthews, Chief Executive UK & Europe, Standard Life

Bravard and Morgan explain persuasively, and succinctly, why any institution should consider outsourcing as a modern and effective management tool.
Howard Davies, Director of the London School of Economics

Striking the right balance between internal and external resources in all the major functions of your company is an issue all managers should really focus on today. We should dedicate our skills and energy to those areas where we can really make a difference. The rest is a distraction. This book will be very useful to help you with the decision-making process.
Olivier Fleurot, Managing Director, Financial Times

....provides valuable insights for executives contemplating an outsourcing strategy.
Gay Haskins, Director External Affairs, London Business School

We can benefit from the hard lessons learned by the trailblazers. Morgan and Bravard bring decades of practical experience to the table and provide a comprehensive view of the potential benefits, challenges and pitfalls of outsourcing
Till Guldimann, Vice Chairman, Sungard

This book is for the worried CEO and CFO, who are on the verge of making the final decision to outsource and pondering their first steps with trepidation.
Emanuel Daniel, Editor, The Asian Banker

Every once in a while a management book comes along that makes you rethink basic management tools. Smarter Outsourcing is one of those books and will sit on many CXO desks and board rooms
Victor Chu, Chairman, International Chamber of Commerce (ICC) Commission on Banking and Insurance

Author Bio

Jean-Louis Bavard is Managing Director, EDS Global Financial Services Industry.

Robert Morgan is former head of Morgan Chambers plc, the outsourcing consultancy