Tough Telephoning:Mastering Business on the Telephone: How To Telecommunicate To Win (Institute of Management)

by David Martin (Author)

• Used

  Paperback
  1996

  $3.25

  More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls. This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows.