Tough Talking: How to Handle Awkward Situations (Institute of Management)

Tough Talking: How to Handle Awkward Situations (Institute of Management)

by David Martin (Author)

Synopsis

Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role - The Administrator

Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome.

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Quantity

2 in stock

More Information

Format: Paperback
Pages: 240
Edition: 2
Publisher: Financial Times Prentice Hall (a Pearson Educ
Published: 14 Dec 1995

ISBN 10: 0273621920
ISBN 13: 9780273621928