by David Martin (Author)
Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role - The Administrator
Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome.
Format: Paperback
Pages: 240
Edition: 2
Publisher: Financial Times Prentice Hall (a Pearson Educ
Published: 14 Dec 1995
ISBN 10: 0273621920
ISBN 13: 9780273621928