Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series)

Used
Hardcover
1995
$3.28

At last a book to show you in very practical terms what real changes you have to make to become truly customer focused. - Cannon Ltd.
A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.

Synopsis

At last a book to show you in very practical terms what real changes you have to make to become truly customer focused. - Cannon Ltd.

A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.

$3.28

Save:$41.01 (93%)

Quantity

2 in stock

More Information

Format: Hardcover
Pages: 256
Edition: 1
Publisher: Financial Times/ Prentice Hall
Published: 27 Oct 1995
ISBN 10: 027361472X
ISBN 13: 9780273614722

Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series)

Used

$3.28

Synopsis

$3.28

More Information