Using Questionnaires and Surveys to Boost Your Business (Institute of Management)

Using Questionnaires and Surveys to Boost Your Business (Institute of Management)

by Nick.Evans (Author)

Synopsis

Asking the right questions to internal and external customers is the key to boosting business. This guide provides answers on how to do it now to improve: company performance; customer services and relationship; and staff satisfaction. It includes relevant examples from across the organization.

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2 in stock

More Information

Format: Paperback
Pages: 240
Edition: 1
Publisher: Financial Times/ Prentice Hall
Published: 30 Mar 1995

ISBN 10: 027361181X
ISBN 13: 9780273611813