The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by PatCochrane (Author)

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Format: Paperback
Pages: 184
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

ISBN 10: 0273611747
ISBN 13: 9780273611745