25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

Used
Paperback
1995
$13.55

Improving the quality of customer service is an important issue for all managers, regardless of their functional duties. This book aims to give the reader the means to do something about improving their customer service, whether or not a company has an existing customer service strategy.

Synopsis

Improving the quality of customer service is an important issue for all managers, regardless of their functional duties. This book aims to give the reader the means to do something about improving their customer service, whether or not a company has an existing customer service strategy.

$13.55

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2 in stock

More Information

Format: Paperback
Pages: 192
Edition: 1
Publisher: Financial Times/ Prentice Hall
Published: 24 Mar 1995
ISBN 10: 0273609742
ISBN 13: 9780273609742

25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

Used

$13.55

Synopsis

$13.55

More Information