Tough Talking: How to Handle Awkward Situations (Institute of Management S.)

by David M . Martin (Author)

• Used

  Paperback
  1993

  $3.25

  Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role - The Administrator Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome.