by Gavin Kennedy (Author), Gavin Kennedy (Author)
This guide provides information on the essential skills of negotiation through concise essays on the basis for different styles of negotiation, how to handle difficult negotiators, how to deal with covert Red negotiators and the role of manipulative ploys. It also includes an A-Z of key terms and concepts from add-on and brinkmanship, to hostage negotiation and zero sum.
Format: Hardcover
Pages: 208
Edition: 2
Publisher: Penguin
Published: 14 Feb 1994
ISBN 10: 0241002389
ISBN 13: 9780241002384