
by JennieLindon (Author), Lance Lindon (Author)
This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.
Format: Paperback
Pages: 296
Edition: 2nd Edition
Publisher: Palgrave Macmillan
Published: 24 Oct 2007
ISBN 10: 0230537863
ISBN 13: 9780230537866