by Neil Thompson (Author)
An entirely revamped edition that provides a practical kit of ideas, methods and approaches to support all direct work with people - from service users and patients to employees and colleagues. Introducing over eighty techniques and spanning a wealth of professional settings, it is another quality text from an author with a proven pedigree.
Format: Paperback
Pages: 288
Edition: 2
Publisher: Palgrave
Published: 24 Aug 2012
ISBN 10: 0230291473
ISBN 13: 9780230291478
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