Applied Conversation Analysis: Intervention and Change in Institutional Talk (Palgrave Advances)

by Charles Antaki (Editor)

• New

  Paperback
  2011

  $104.20

  Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.