by Charles Antaki (Editor)
Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.
Format: Hardcover
Pages: 288
Publisher: Palgrave Macmillan
Published: 29 Sep 2011
ISBN 10: 0230229956
ISBN 13: 9780230229952