by KeithGoffin (Author), Fred Lemke (Author), Dr Ursula Koners (Author)
Too many new products fail. New products which are hard to differentiate from existing products won't capture the customer's imagination. The failure is due to a poor understanding of customers' needs. Companies need to take a radical approach to identifying customers' real needs, and this book demonstrates innovative ways to achieve this.
Format: Hardcover
Pages: 256
Publisher: Palgrave Macmillan
Published: 08 Oct 2010
ISBN 10: 0230219764
ISBN 13: 9780230219762