Unpopular Culture: The Ritual of Complaint in a British Bank

Unpopular Culture: The Ritual of Complaint in a British Bank

by John R. Weeks (Author)

Synopsis

John R. Weeks based his study on long-term observations made at the British Armstrong Bank in the UK. Not one person, from the CEOs to the junior clerks had anything good to say about its corporate culture, yet the way things were done never seemed to alter.

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More Information

Format: Paperback
Pages: 176
Edition: 2nd ed.
Publisher: University of Chicago Press
Published: 16 Jan 2004

ISBN 10: 0226878120
ISBN 13: 9780226878126

Author Bio
John Weeks is an assistant professor of organizational behavior at INSEAD, Fontainebleau.