by Douglas K . Smith (Author)
Providing the tools managers need to assess their particular needs for change, this text explains how to get beyond resistance and establish the link between measurable performance and change. It also provides advice on how to help people overcome reluctance and responsibility as well as insight into organizational psychology and practical steps for mastering it. In addition, the work demonstrates how real change is not based on abstractions but on redirected human behaviours.
Format: Hardcover
Pages: 314
Publisher: Perseus Books,U.S.
Published: 01 May 1996
ISBN 10: 0201484080
ISBN 13: 9780201484083