Investigative Interviewing: The Conversation Management Approach

Investigative Interviewing: The Conversation Management Approach

by EricShepherd (Author)

Synopsis

This unique text provides police officers with practical guidance on what to do prior to, during, and following investigative interviews of all kinds of witnesses, from vulnerable adults and children to suspects. It explains the psychological underpinning of the Conversation Management technique which lies at the heart of the PEACE interviewing model. It offers a comprehensive tool-kit to help officers skillfully assess and monitor the interviewee and to capture the fine-grain detail of what is said, or indeed not said, in an interview. It advises officers on how to operate ethically and to maximum effect at each phase of interviewing. This highly accessible text contains a variety of useful features including checklists, best practice and handy dialogue boxes, providing 'how to' guidance on interviewing vulnerable and non-vulnerable witnesses, child witnesses, and suspects. It is intended to complement the courses that police officers attend as part of their interview training including tiers 1-5, Vulnerable Witness Interviewing and PIP.

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More Information

Format: Paperback
Pages: 536
Publisher: OUP Oxford
Published: 20 Dec 2007

ISBN 10: 0199214093
ISBN 13: 9780199214099

Media Reviews
This is familiar work to any trained Tier Two/Three advanced interviewers for Suspect or Vulnerable adult and child witnesses. Eric Shepherd has taught Police and Legal advisers/ Solicitors the content of his book for level 1 and 2 Degree studies in crime and policing and deals sufficiently in law to appeal to law students. It has a wider application in the private sector, for example for HR directorates and staff. I am familiar with the author and his teaching and previous publications and thoug I have from time to time challenged its application in the work plcae (and still do) I do not challenge its academic worth. Roy Murphy, Former Police investigative Adviser An invaluable guide to both the learner and the teacher in understanding the complexities of investigative interviewing. With much police training moving away from traditional delivery and towards an academic style, university staffm particularly those involved in inputs regarding the psychology of interviewing, will need to have a thorough theoretical knowledge of the PEACE interviewing model in order to contextualise the potential behaviours displayed. Eric Shepherd has created a very redable book which allows the reader to dip in and out as needed. The practical nature of the style of writing and the focus on application does not detract from the opportunity it affords both a teacher and a learner to draw deep learning around this key policing skill. Ashley Tiffen, Senior Lecturer in Policing at St Martins College, Carlisle
Author Bio

Dr. Eric Shepherd, forensic psychologist, counselling psychologist and psychotherapist, with experience working with various anti-corruption agencies including the Serious Fraud Office and the Ministry of Defence