by Aaron Lazare (Author)
Offers an analysis of the useful interaction, illuminating an often hidden corner of the human heart. This book discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, and more.
Format: Paperback
Pages: 320
Edition: New e.
Publisher: Oxford University Press
Published: 03 Nov 2005
ISBN 10: 0195189116
ISBN 13: 9780195189117