
by Aaron Lazare (Author)
Offers an analysis of the useful interaction, illuminating an often hidden corner of the human heart. This book discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, and more.
                        Format:  Paperback
                         Pages: 320
                        Edition: New e.
                        
                        
                        Publisher: Oxford University Press 
 Published: 03 Nov 2005
                        
                        
                        
                        
                        
                        ISBN 10:  0195189116
 ISBN 13: 9780195189117