by JamesW.Cortada (Author), ThomasS.Hargraves (Author), EdwardWakin (Author)
IBM has gone from a company with $60 billion in unprofitable revenue to a profitable $85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms.
Format: Hardcover
Pages: 233
Publisher: OUP USA
Published: 30 Sep 1999
ISBN 10: 0195124499
ISBN 13: 9780195124491