Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

by Willingham (Author)

Synopsis

In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

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Quantity

2 in stock

More Information

Format: Paperback
Pages: 224
Publisher: Jossey Bass
Published: 01 Jul 1992

ISBN 10: 013388158X
ISBN 13: 9780133881585