The Pursuit of Quality

by Brett Whitford (Author)

• Used

  Paperback
  1996

  $3.25

  This text studies the topics of: total quality management; achieving quality assurance and accreditation; managing change; building supplier partnerships; understanding quality audits; human resources; attaining ISO9000 accreditation; building a quality culture; and continuous improvement. It focuses on the commitment to quality of businesses in the UK and how the highest quality standards have been attained. It examines examples of successful companies, and includes company profiles.