by Stettner (Author)
This guide offers a three-step approach that shows readers how to sell their ideas in any situation - whether it's asking the boss for a raise or strengthening relationships with family and friends. Readers will find a toolbox full of tips and techniques, including self-tests, role-plays, scripts, memory joggers and more that should help them overcome objections, build empathy, and radiate a more winning personality.
Format: Hardcover
Pages: 256
Edition: 1
Publisher: Prentice Hall
Published: 11 May 2000
ISBN 10: 0131257749
ISBN 13: 9780131257740